ServiceNow Solutions Architect & Senior Developer — building enterprise-grade portals, custom applications, and deep integrations since 2013.
Clients & organizations
What I do
From greenfield builds to complex enterprise migrations — I cover the full lifecycle, working as architect, SME, and hands-on developer simultaneously.
Translate complex business requirements into scalable, upgrade-safe ServiceNow architectures. Lead discovery workshops, define data models, and produce actionable user stories your team can execute on.
Build polished, high-performance portals using the Now Experience UI Framework and Service Portal — including bespoke widgets, reusable components, custom themes, and SSO authentication flows.
Deliver complete scoped applications using App Engine Studio — from service catalog design and workflow automation to ACLs, Business Rules, and full ITIL alignment. Production-ready, upgrade-safe.
Connect ServiceNow to any enterprise system through REST, SOAP, and IntegrationHub. Past integrations include security tooling (QRadar, Splunk, McAfee ESM, Qualys) and internal Apple services.
Implement and configure ServiceNow SecOps and Vulnerability Response plugins. Integrate SIEM tools, build custom triage workflows, and reduce mean-time-to-respond for security incidents.
Manage multi-version upgrades (proven across Dublin → Jakarta and beyond) with zero downtime. Advise on CI/CD pipeline setup, update set management, and environment governance for dev/test/prod.
Technical depth
ServiceNow Platform
Web & Integration
Certifications
Why hire a certified contractor?
Certifications aren't just badges — they ensure I know the platform's official upgrade-safe patterns and best practices, protecting your investment. My three active ServiceNow certifications (CAD, CIS, CSA) combined with 12+ years of hands-on production experience means I can move from requirements to delivered solution faster, and with less technical debt.
Career
Technical reference
A snapshot of the platform areas I work in daily — from scripting primitives to high-level architecture patterns.
Let's work together
I'm available for remote contract engagements — whether you need a full-lifecycle solutions architect, an expert to accelerate your dev team, or a specialist to untangle a complex integration.